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EFFECTIVE
MANAGEMENT
- An effective management team is critical
to any successful business
- The skills and commitment of your managers affect staff
relations and motivation, managing change, quality, efficiency and
profitability, customer response and the potential for further growth
- They can be assessed through appraisals, staff morale, peer
group & customer feedback, quality assessment and bottom line results.
Improvement areas might include:
- Managing Organisational Change
- Communication Skills and
Strategies
- Performance Management
- Contracts and HR Policies
- Managing assertively
- Using Computers as a Management Tool
- Problem Solving and Decision-Making
- Handling conflict
- Delegation & Confidence Building
- Interviewing & Listening Skills
- Appraisal Training
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